支持We take the privacy of our users seriously. Your material is not claimed by eMastered, and the intellectual property and copyright of your works remain all yours. The files you upload and the resulting mastered files are not shared with any customers or persons.
Your experience using eMastered is important to us, and we would like to hear your thoughts on our service. Please feel free to contact us with your thoughts, improvements, or complaints and we will do our best to reply to your message. If your comments relate to specific songs being mastered in our engine please be as specific as you can. We appreciate you taking the time to help us make eMastered the best service it can be, and we look forward to reviewing your comments.
1. What is 'mastering', and why is it important?
Mastering is the bridge between music creation and release, whereby a piece of audio is refined, cleaned up, and prepared for commercial standards. Mastering implements processes like equalization, compression, volume normalization and other techniques to make a track ready for consumption by outside listeners.
2. How does eMastered work?
It's simple. We use cutting edge technology and audio recognition algorithms to analyze and represent your track's sonic identity. Using our complex process eMastered's algorithm then masters the audio to meet commercial music industry standards, all done over the internet within minutes.
3. How can I prepare my song to get the most out of eMastered?
The most important thing to keep in mind is to avoid clipping. Make sure your master channel is never hitting 0 dB, and ideally aim to have the master channel hitting between -3 and -6 dB. Try and export the audio at the highest possible format both in terms of bit depth and sample rate (a good number to aim for is 48 kHz sample rate and 32 bit depth) which will provide eMastered with the highest quality audio from which to work with. Additionally do your best to remove unnecessary frequencies from the individual tracks in a session before bouncing your unmastered file, as removing these frequencies will provide a cleaner product for eMastered to work with and will provide better results.
4. What types of files can eMastered work with?
We currently offer support for all .AIFF, .WAV and .MP3 files up to 900 megabytes in size.
5. Is there a limit to the number of songs I can master with eMastered?
Each loaded web instance of eMastered can only master one song at a time, but you can load multiple tabs of eMastered to master multiple songs at once. There is no inherent limit however, and you can upload as many tabs and instances of eMastered as your bandwidth allows.
6. Have more questions?
Click on the red circle with the question mark located in the bottom right hand corner of the home page.
7. If I use eMastered do I lose the ownership / rights to my songs?
Absolutely not. Your material is not claimed by eMastered, and the intellectual property and copyright of your works remain all yours when you use our service. The files you upload and the resulting mastered files are not shared with other customers or listeners. Simply put: you own what you upload, we don't own any of it.